A few weeks ago I took part in World Host Customer Service training in the run up to the Dubai Duty Free Irish Open. This was partly funded by the Causeway Coast and Glens Council for businesses in the area. Having completed the training, I applied to become a World Host recognised business, and received notification that this has now been approved – excellent news!
World Host training is a recognised standard in providing a certain level of customer service to guests, and it provides customers with a reassurance of the quality product or service they can expect from their visit to your restaurant, hotel, or property.
Having worked in the hospitality sector for many years – attending and delivering many training courses for customer service , it is great to add another one to the portfolio.